Privacy Policy

Who We Are

LEGAL ENTITY

Trackrecord Fintech Solution Ltd

TRADING NAME

TrackRecord

REGISTERED OFFICE

71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

CONTACT EMAIL

info@trackrecordtech.co.uk

For the purposes of data protection law, Trackrecord Fintech Solution Ltd is the data controller.

What Data We Collect

At this early stage, TrackRecord collects limited personal and business data, which may include:

• Name and contact details (such as email address)
• Business name and role
• Information submitted via contact or waitlist forms
• Basic account setup information
• Communications with TrackRecord

TrackRecord does NOT intentionally collect special category data.

How We Use Personal Data

We use personal data only where necessary to:

• Respond to enquiries and communications
• Manage waitlist or pilot registrations
• Set up and administer business accounts
• Improve and develop our services
• Meet legal and regulatory obligations

We do not use personal data for unrelated purposes.

We Process Personal Data Under the Following Lawful Bases

• Legitimate interests — to operate and develop our business
• Consent — where you have chosen to provide information voluntarily
• Legal obligation — where required by law or regulation

Payments and Financial Data

TrackRecord does not currently process live customer payments.

When payment functionality is activated:

• Payments will be handled by authorised third-party payment service providers
• TrackRecord will not store full payment card details
• Financial data will be processed in accordance with applicable regulations

Data Sharing

We may share personal data with:

• Professional advisers (e.g. legal, accounting)
• Technology service providers supporting our platform
• Payment service providers (when applicable)

We do not sell personal data to third parties.

Data Storage and Security

Personal data is stored securely using appropriate technical and organisational safeguards.

Access to personal data is restricted to authorised personnel only.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Notice or to meet legal requirements.

When data is no longer required, it is securely deleted.

Regulatory Positioning

Payments & regulatory positioning

• TrackRecord integrates with UK-authorised payment service providers
• TrackRecord does not hold customer funds directly
• TrackRecord does not issue electronic money
• TrackRecord does not provide lending or credit services

Any regulated activity is conducted through authorised third-party providers.

Confirmation of no high-risk activities

TrackRecord does not engage in:

• Cryptocurrency trading or custody
• Gambling or betting services
• Adult or explicit content services
• Sanctioned jurisdictions or restricted activities

If future activities require additional regulatory permissions, appropriate approvals will be sought prior to launch.

Changes to This Privacy Notice

This Privacy Notice may be updated from time to time.

Any changes will be published on this page.